1. Why is the Chef'sChoice® Model 310 recommended for commercial use?
The Model 310 will perform well in smaller, light duty commercial kitchens because of the high quality motor and 100% diamond abrasives, which will last for several years without need for repair or replacement when used properly.

2. Is it safe for sharpening expensive cutlery with the Chef'sChoice Model 310?
Yes. The Chef'sChoice Model 310 will safely sharpen expensive or inexpensive commercial kitchen cutlery. It will sharpen knives manufactured from the hardest alloys.

3. Will the Chef'sChoice Model 310 cause excessive wear to my knives?
No. Ninety-eight percent of your sharpening takes place in Stage 2. The diamonds in this stage are very fine and only remove micro-amounts of metal. In fact, when compared to other sharpening methods, the Chef'sChoice Model 310 removes much less metal. There is no other way to sharpen and remove less metal.

4. Do I need to use a professional sharpening service to help keep my knives sharp?
No, the use of a professional sharpening service is unnecessary once you own a Chef'sChoice sharpener.

5. Do the diamond abrasives wear out and how would I replace them?
If the abrasives need replacement, send the sharpener back to EdgeCraft and, for a nominal fee, EdgeCraft will replace the abrasives, clean and lubricate the sharpener, and ship the sharpener back.

6. Does the Chef'sChoice Model 310 sharpen serrated knives?
No. Please see the Chef'sChoice Model 325 or Model 2000 electric sharpeners for realigning, polishing and honing the tips of serrated knives.

7. Does the Chef'sChoice Model 310 sharpen scissors?
The Chef'sChoice Model 310 will not sharpen scissors, however, we do manufacture an electric scissors sharpener, the ScissorPro® Model 500 that uses 100% diamond abrasives and similar technology to produce astonishingly sharp edges.

8. How often should I use the Chef'sChoice Model 310?
If your knives are dull, sharpen them as necessary or according to the instructions in your instruction manual. You may use Stage 2 for resharpening whenever the knives lose that razor-sharp, ultra-fine cutting edge. It normally takes 30 seconds to resharpen a knife.

9. Is the Chef'sChoice Model 310 easy to use?
Yes, the built-in magnetic guides hold the knife at a predetermined sharpening angle and control the amount of sharpening pressure.

10. Who manufactures Chef'sChoice Model 310?
The Model 310 is injection molded and assembled in the U.S.A. at the EdgeCraft Corporation, located in Avondale, Pennsylvania The Company was founded in 1984 and currently manufactures many fine small kitchen appliances under the Chef'sChoice® brand.

11. How can I purchase the Chef'sChoice Model 310?
The Model 310 is available from many national dealerships. Contact your dealer or call EdgeCraft customer service at 800-342-3255 for the dealer nearest you.